1. Shipping Locations

We currently ship to most major countries worldwide. If your location is not listed at checkout, please contact our support team.

2. Processing Time

Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Methods and Delivery Time

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days
    Delivery time may vary based on destination and local customs.

4. Shipping Fees

Shipping fees are calculated at checkout and depend on your location and selected shipping method. Free shipping may be offered during promotional periods.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.

6. Customs and Duties

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.

7. Lost or Damaged Packages

Elora Shot is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 48 hours with photos of the damage.